Common Complaints

My Elderly Parent Was Talked Into Solar They Can't Afford

February 12, 2026 · 4 min read

Some of the most painful situations we see involve an older parent who was talked into a solar system or a PACE loan they never needed and can't afford. Seniors on fixed incomes were targeted hard — and if that's your family, there are things you can do to help.

Why seniors were targeted

Door-to-door sales aimed at people home during the day.
The tax credit — useless to many retirees with little tax liability — was still pitched as guaranteed savings.
PACE loans were added to property tax bills, which can threaten a paid-off home.
High-pressure tablet signings that moved too fast to follow.

If a paid-off home now has a PACE assessment or a 25-year solar loan attached to a fixed income, that's exactly the kind of case where acting quickly matters.

How family can help

Gather all the paperwork — the loan or PACE agreement, the sales contract, and any promises in writing.
File complaints with the Florida Attorney General (which has elder-protection resources), the CFPB, and the DBPR.
Talk to a Florida attorney — and get the system documented if it isn't working.

We help families document a parent's solar or PACE situation and connect them with a vetted Florida attorney.

Get a Free Project Review

General information, not legal advice.

Frequently asked questions

Can I help my elderly parent get out of a solar or PACE loan?

Yes — with their authorization, you can gather the documents, file consumer complaints, get the system documented, and connect them with an attorney. The Florida Attorney General has resources specific to elder financial exploitation.

My parent has a PACE loan on a paid-off home — is that dangerous?

It can be, because PACE is collected through property taxes and falling behind can put even a paid-off home at risk. That's a situation where you'll want to document everything and speak with an attorney promptly.